Refund policy
Last updated 10 November 2026
If the list isn't useful in your first month, email hello@newvenuesau.com within 30 days of your first payment and we'll refund it in full. No questions.
After that, cancel any time and you won't be charged again; we don't refund part-months. If we charge you by mistake, or the list is down for a week or more, we'll refund that month.
This doesn't limit your rights under the Australian Consumer Law.